Our goal at McKenna Volkswagen Cerritos is to provide top-notch customer service to our deserving clients. Some pleased customers have shared with us their experiences at McKenna Volkswagen Cerritos which are below.
Would you like to share your experience at McKenna Volkswagen Cerritos with future customers?
Wonderful experience times two!! Purchased new 2012 Jetta two years ago from McKenna. Decided I'd like to have the newest model Jetta after reviewing all the new technology this car had to offer. It turned out to be the easiest process ever!! Worked with Garrett Osborne & Lauro Cosby. Both fantastic gentlemen!!! They both knew extensive information on the new Jetta, which helped me to make my final decision on which model was best for my needs and comfort. I had specific requirements regarding down payment, monthly payments, etc. Garrett was absolutely fabulous in making each & every one of my requests were met 100%!!! I'd also like to make a shout out to Luis Romero. He handled all of my finance paperwork. It was a breeze!!! Thanks to all 3 of these gentlemen, I'm now driving a 2015 Jetta SE TSI and loving it!!!! If I ever decide to purchase another car, it will be a Volkswagen, and I will purchase only at McKenna Volkswagen in Cerritos, CA!!!Jesse G., proud 2015 VW Tiguan owner
Leased a New 2015 Tiguan for my fiancé and had a great experience! Our Salesman Joshua La Brada was awesome! He made the deal swift, easy, and answered all of our questions thoroughly. I would highly recommend anyone that is in the market for a Volkswagen to visit Mc Kenna Volkswagen in Cerritos and see Joshua La Brada.Ashley M., proud VW owner
I've had my car for about 2 and a half years and McKenna Volkswagen is the place I chose to make my purchase. Since then, I always choose to come to McKenna VW to get any type of service done on my car. The staff is very attentive, caring, and helpful. Yesenia Cortez in particular is the person I always choose to go to. Anytime I need anything or even have questions she is always very welcoming, caring and helpful. She always takes great care of me and my car. I would definitely recommend coming here and I would highly recommend going to Yesenia whenever you need anything.Jessica Y., proud 2014 VW Jetta owner
Thank you McKenna for your business! Brought home a 2014 Jetta S. It's lovely. If you ever decide to join the vw community ask to talk to DEVIN SMITH. He made it easy and as comfortable as possible for both my boyfriend and I first time financing a car! One of the best sales consultant that we've done business with! Thank you again. We'll be seeing you!Adam B., proud VW owner
Awesome sales person, management team, and finance department. Devin Smith worked hard to put together a great deal, thanks man...second VW (from Mckenna) in three years and I see many more in the future. I'm actually looking forward to my next transaction with this team.John G., proud VW Golf TDI® Clean Diesel owner
Is it possible to give 10 stars because I would. These guys are awesome. The dealership is just cool too with the classic VW's sitting in the showroom.
I looked at a few dealers and liked this one because Garrett really took his time with showing me all the cars I wanted and helping me work out the math. Ultimately finding a me a new Golf TDI that he was able to work out in my budget with the financing and everything.
They really do a great job here and I would recommend anyone looking for a car to check these guys out.
I've been wanting to buy a new car for some time, so when I heard about their new promo event, the sign and drive, I had to go check it out. My family has bought all of their latest cars at Cerritos, they're always great, and if one dealership can't beat a deal, you just go across to another dealership and get one!!! So Cerritos is always the place to go for a car, whatever brand you're looking for. Anyways, so I was really interested in the newly updated and refreshed 2015 Jetta, which they didn't have them out on the lot yet (I bought it back in Nov '14), so the salesman, John Chansmouth, came out and was really friendly from the very beginning and took me to their private lot where they get their new shipments so I could check out the 2015 models that they didn't have out on the dealership lot on display. The car was brand new, it still had the plastic wrappers, and basically brand new, as opposed to new on display and been driven by a few shoppers before. I was happy, had my parents cosign it, and drove it out the lot. So happy with the car, get compliments all the time, and looks from other people, feels very solid, and the 2015 model has a better interior quality and a cool but subtle look outside too. The customer service was great overall, and I'm pretty sure once my lease is over, I will try to upgrade it to another VW model at this place.Brad R., proud 2015 VW Golf owner
I'm very happy with my new VW, like really happy. I'd been driving a 2003 Prius for the last 12 years, so to say that getting a VW Golf was a big upgrade would be an understatement. It's like I've entered a whole new world of heated seats and rain-sensing wipers and wheel locks and headlights that move and refocus on start up and I'm not sure why. It's pretty cool.
Taylor Mann was my salesman and he really helped me out. I came in on a Saturday and it looked like several other people were buying cars, so the whole process took a long time, but at the end I drove off the lot with a great car that day. Even after the sale Taylor is still working with me to make sure I'm totally happy.
I'll be bringing my car here for service into the future, so I hope their service department is just as good!
Unbelievable experience!!! Sent an inquiry into the dealership on a Jetta and was contacted by Luis and Brian. Both knowledgeable, both helpful and more than willing to work with me. The deal took less than an hour and I got the deal and the car I wanted with no hassle. Couldn't say enough about these two. Recommend these guys to all my friends.Enrique O., proud 2013 VW CC owner
About 2 weeks ago my girlfriend and I walked in to check out if the sign then drive deal was BS. It wasn't, the salesman that helped us was Devin and he was NOT your typical shady car salesman. He was informative, helpful and never pressured us into anything. We ended up driving away in a certified pre owned 2013 CC with ALL the bells and whistles plus a 100,000 mile warranty. We couldn't be more happier with our experience, so make sure to ask for Devin and I'm sure he'll take good care of you like he did with us. THANKS DEVIN!